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SaunaLife EE6G Barrel Sauna w/ Rear Benches & Panoramic Front Window - 4-Person - 63" L x 91" D

SaunaLife Logo
Authorized Dealer
Full Manufacturer's Warranty Included
$6,440.00
GTIN: 810127972377
SaunaLife Accessory Package
Free Sauna Accessory Package
included with purchase ($245 value)

FREE continental US shipping.

Manufacturer Direct & Free Shipping*
Manufacturer Direct & Free Shipping*You keep the savings! *Please note: Orders outside the Continental USA are not eligible for free shipping and will be quoted dispatch.
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Price Match GuaranteeIf you find a current lower price within 14 days after purchase, just show it to us and we will adjust your payment to the lower price, upon request.
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SaunaLife Model EE6G Sauna Barrel w/ Glass Front & Back Benches - 4-Person - ERGO Series, 63" x 91" - Ready to Ship!

The SaunaLife ERGO-Series Elegance 6 outdoor sauna barrel was designed and engineered by sauna enthusiasts to be spacious, comfortable, durable, attractive, and affordable. The SaunaLife EE6G represents the best sauna barrel value with the highest level of quality.

  • Thermo-Spruce materials (lasts up to 2X longer than Cedar)
  • Designed for ergonomic sauna bathing experiences
  • Spacious 6’-5” interior height
  • Engineered for simple DIY installation (1 day, 2 persons)
  • Industry-leading wall, bench, and backrest material thicknesses
  • Panoramic half-moon rear window
  • Superior thermal resistance (R-value)
  • Curved Thermo-Aspen benches for bather comfort
  • Premium arched backrest for all body sizes
  • Dual floor drains for effective water elimination
  • Black shingle roof kit for weather-tight installation
  • Roof drip edge for rainwater management
  • Tempered bronze glass (5/16” thick)
  • Enhanced bathing ambiance with E-SCONCE+ and E MOOD lighting upgrades

Ergonomics – Barrel Sauna Comfort  
Clever engineering and design resulted in a supremely comfortable sauna for up to two bathers. SaunaLife carefully crafts the contoured bench and arched backrest for superior ergonomics. Together with an elevated seating position with lower footrest, this is the most comfortable barrel sauna available. 
The SaunaLife Model EE6G’s impressive 7’3” interior diameter lets you stand comfortably without crouching. Its large diameter allows its seating to be ergonomically contoured and formfitting. The arched backrest provides true lumbar support and a natural seating position. Silky-smooth seating is made from beautiful Thermo-Aspen that is 50% thicker than in lesser saunas. This knot-free wood is perfect for sauna seating and feels comfortable against your skin in high heat.

Full-Glass Facade
A beautiful 8mm tempered full glass front wall drenches the sauna with natural light and further accentuates the inviting interior.  The barrel exterior is made from full-length spruce staves that are thermally enhanced for greater strength, dimensional stability, and weather resistance for a lifetime of use. Secure and level footing is assured with the addition of a fitted floor.

Durability – A lifetime of outdoor bathing pleasure   
“Thermo-Spruce” means that the wood was naturally treated with pressurized heat and steam so it can last up to 2 times longer than Cedar wood! Every SaunaLife barrel begins with industry-leading 1.65” thick full-length Thermo-Spruce staves for better durability and exceptional thermal resistance (R-value). This chemical-free, eco-friendly wood is dimensionally stable and ideal for outdoor saunas

Ingenuity - Engineered to exceed expectations  
Superior engineering results in a sauna barrel that is both easily assembled and jam-packed with innovative features. Go ahead, splash the water, the EE6G is built to thrive with water. Industry-leading 1-7/8” wide and 1/8” thick stainless-steel barrel bands compress and secure the massive staves. A watertight shingle kit (a must-have for an outdoor barrel sauna) with drip rails provides exceptional rainwater management and keeps bathers dry in any weather conditions. The EE6G includes dual floor drains – one is conveniently placed under the sauna heater for your water-tossing pleasure and a second drain is positioned near the door, where cold plunge or pool water may collect. 

Illumination – Inside and out 
Illuminating your barrel highlights the beauty of the wood and further enhances your sauna experience. SaunaLife provides an elegant dotless white LED lighting system that is Wi-Fi app-based that allows infinite adjustment. A hand-held remote control is also provided for on/off/dim operation. SaunaLife’s white LED fixture is heat and water-certified (IP67) and is dot-less for an even, uninterrupted glow. Explore the available E Sconce+ Package, which provides two striking outdoor LED wall sconces and a second interior LED lightbar additional illumination. To add an additional sensory layer to your sauna experience, consider adding E MOOD Chromotherapy Lighting Package for an infinite range of colors.   

Beauty – A compliment to most any outdoor oasis   
The MODEL EE6G home sauna is designed by SaunaLife and precision-crafted in Northern Europe where sauna bathing is a healthy part of everyday life. Enjoy a lifetime of wellness in your own backyard and Live the SaunaLife! 

Features

Model EE6G

  • Thermo-Spruce material that is durable and low-maintenance
  • Expansive 7’3" interior diameter
  • Engineered for simple DIY installation (1-day, 2-person)
  • Industry-leading wall, bench, and backrest material thicknesses
  • Superior thermal resistance (R-value)  
  • Contoured Thermo-Aspen bench for improved bather comfort
  • Ergonomically arched backrest to support all body sizes
  • Dual floor drains for effective water evacuation
  • Black roof shingle kit for protection in any weather
  • Roof drip edge rail for rainwater management
  • 8mm tempered full glass front wall
  • Heavy-duty stainless-steel barrel bands 
  • Paraffin oil is provided to enrich and preserve sauna barrel luster
  • Sauna heater guard
  • Integrated ventilation 
  • Extra Thermo-Spruce staves to ensure success (2)
  • Exterior dimensions - 63"L x 91"Diameter
  • Interior dimensions - 55"L x 87"Diameter
  • Enhanced bathing ambiance with available E SCONCE+ and E MOOD lighting upgrades
  • Up to 4 bathers 
  • Designed by SaunaLife and handcrafted in Northern Europe

Thermo-Spruce Barrel Sauna Advantages 

  • Superior durability 
  • Sustainable and environmentally friendly 
  • Low maintenance 
  • Weathers nicely 
  • Resists rotting and pests
  • Warmer, more vibrant color 
  • Enhanced stability and strength 

White LED Light Bar System with Wi-Fi App

  • Elefant dot-less white glowing LED lighting
  • Wi-Fi, app-based operation capability
  • Wireless handheld remote (IP20) and control mounting cradle
  • Water and heat-rated LED and wire connections (IP67)
  • Flush or articulating mounting clips to set the ideal scene
  • Low voltage 24-volt DC operation for safety
  • 30’ light cable (IP67) to suit any installation application
  • Expandable to up to four white LED light sources (see E SCONCE+ Package)

Package Contents

Model EE6G Sauna Barrel

  • Full-length Thermo-Spruce staves (1.65” thick)
  • Benches of Thermo-Aspen (1.1” bench tops, no knots)
  • Backrest of Thermo-Aspen (1.1” rests, no knots)
  • Tempered bronze glass door
  • Tempered Bronze front glass
  • Stainless steel barrel bands
  • Black roof shingle kit
  • Spruce cradles - painted black
  • Spruce fascia boards- painted black
  • Front Frame Plywood - painted black
  • Floor Kit
  • Air intake and exhaust vents
  • Extra staves (2)
  • Fastener kit
  • Paraffin oil16.9 oz bottle (500ml)
  • Installation instructions 

White LED Light Bar System with Wi-Fi App

  • White LED light bar (1)
  • Wi-Fi, app-based operation
  • Wireless handheld remote & mounting cradle
  • 90W power supply
  • Driver
  • 30’ light cable
  • Mounting clips, articulating (3) 
  • Mounting clips, flush (3)
  • Installation instructions

Specifications

Model Model EE6G
Barrel Material Thermo-Spruce
Bench & Backrest Material Thermo-Aspen (No Knots)
Interior Dimensions 55"L x 87"Diameter
Exterior Dimensions 63"L x 91"Diameter
Bench Depth 20.5"
Stave Thickness 1.65"
Glass Thickness 8mm
Shipping Dimensions 80"L x 43"W
Weight 1500 lbs
Lighting
Operating Voltage 24VDC
Wattage 11.32W
Connection Type IP67 Twist Lock 2 Pin
IP Rating IP67
Certification cETLus/SGS/TUV
Power Supply
Input Voltage 120VAC
Output Voltage 24VDC
Rated Power 90W
Certification UL, CE, FCC

Useful Downloads

Shipping This item ships to
Delivery Estimated between and .(For some products, lead times may apply – please reach out to us or request a callback and we'll confirm inventory levels!)

Shipping Policy

Our most important policy is to make your experience with us enjoyable, easy and straightforward. Below, you can find all our Shipping Policy details. If you have any other questions, please feel free to call us or contact us using the chat option, our contact us page, or emailing us at info@selectsaunas.com.

What to expect after placing your order:

As soon as you place your order, you will receive an “Order Confirmation” email letting you know that we have received your order. We'll confirm with suppliers if your ordered item is in stock and available for immediate shipment. Most prefabricated saunas and accessories will be ready for immediate shipment, while custom saunas will take longer (see Shipping Timeline below).

Once your order is confirmed and payment has been processed your order will be on its way (unless it is a custom sauna as mentioned above). We will send you tracking information on the day your order ships to the email address you have provided at checkout. You can track your shipment at any time with this tracking number.

If you do not receive tracking information from us within 7 business days from your purchase date, feel free to reach out to us via the chat, contact us page, or email us at info@selectsaunas.com

Shipping Details

Where We Ship

We currently ship everywhere in the continental United States. We can also ship to Alaska and Hawaii which will incur an extra cost – to get a quote for your order, contact us directly at info@selectsaunas.com or via our chat or contact page. Unfortunately, we do not ship internationally yet. If for some reason you are unsure whether we can ship to you, please contact us and we will let you know.

*PLEASE NOTE* If you require special services outside our standard delivery (such as an inaccessible drop-off address) you may be charged a “difficult delivery fee” as a result. If you have questions about your delivery address, simply contact us and we’ll be happy to chat about it.

Shipping Timeline

Due to the custom nature of some of our saunas, some will take at least 6-8 weeks before they are ready to ship, and this may be extended if the sauna is particularly specialized or customized.

The exceptions to the rule are sauna accessories and prefabricated saunas (such as infrared, for example), If they are in-stock they should be delivered within 14 business days after payment is processed.

Handling, Transit & Cutoff Times

After you place your order, we will process it, confirm stock levels, confirm your shipping address, and get your order ready to be shipped. This means handling times generally take 2-7 days, with orders placed before 2:00 PM. We use FedEx, USPS, and UPS for delivery in the contiguous United States. Transit times range from 3-14 days, usually taking less than a week to get delivered.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

If there is a delay to your order due to unforeseen circumstances, such as extreme weather or unavailability or price change through the supplier, a dedicated customer support specialist will reach out to you using your contact details listed in the order form. We will inform you of what happened, why, and any changes in the item ordered. If the new conditions are unacceptable to you, you have the right to cancel the order at that time.

Upon Receipt of Package

1. Before signing any paperwork, thoroughly inspect the items delivered to you.
a. Check if there are any visible signs of damage, such as dents, scratches, or punctures and make sure to note this when signing the delivery receipt. A signed delivery receipt, without notations of damage, represents your acceptance of the complete order in perfect condition. Failure to report the damage may result in delaying or refusing freight claims.

2. Count all the pieces of your package and ensure they’re accounted for.
a. Immediately report any missing pieces within 48 hours by emailing directly at info@selectsaunas.com or via our contact us page. This 48-hour window is vital as we will not be able to replace missing pieces after this window

3. Should “concealed” damages (damages not visible at the time of the delivery) occur, report immediately by emailing directly at info@selectsaunas.com or via our contact us page.

Refusals

Refusing the receipt of your order upon delivery for any reason other than damaged goods or shipping error will be subjected to a 20% restocking fee plus any and all applicable shipping charges.

Taking Delivery of Your Product

Saunas & Sauna Kits

These products will ship LTL (Less-Than-Truckload) and will be delivered on a pallet. These shipments require a delivery appointment, which the last mile carrier will call to schedule with you. Delivery is curbside only, which means that the carrier will not carry the shipment to your door. You can add door-to-door service with the carrier – simply contact them when scheduling and say that you want to add door-to-door service. Door-to-door will be an additional charge, so make sure you ask the carrier what they charge for this service.

Here's what taking delivery of your sauna kit can look like:

Snow
Forest

Heaters & Stoves

These products will generally ship to your door, and do not require a delivery appointment, unless your shipment is very heavy (large stoves with a high stone capacity, for example). In this case, the heater or stove will ship LTL – see above. Otherwise, you will be notified by the carrier via text message when your order has been delivered to your door.

Accessories & Small Shipments

These products will ship to your mailbox or to your door. You will be notified by the carrier via text message when your order has been delivered.

Price Match Guarantee

We work very hard to ensure that we offer the absolute best sauna prices online.

We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price or higher. If you find another online store that offers a lower price then contact us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy.

If you qualify for a refund, you will be refunded the difference in price to your credit card. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well (our Price Cut Guarantee) To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the refund accordingly.

Our Price Match Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee.
  • Promotions such as rebates and "buy one, get one free" offers are not eligible.
  • The item must be in stock on the competitor's website
  • The competitor must be an online store, i.e. they can not have a retail location.
  • The website can not be a discounter or auction website (i.e. eBay, overstock, Walmart, Amazon, etc..)
  • The competitor must be an Authorized Retailer of the product in question.
  • Our Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
  • If you want to check if we can price match a product before you place your order, please contact us.
  • Love it, or Your Money Back

    We also guarantee that your order arrives in 100% perfect condition and is precisely what you wanted. If your purchase is in any way, shape, or form faulty, we’ll fix it, replace the purchase free of charge, or give you your money back.

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    Description

    SaunaLife Model EE6G Sauna Barrel w/ Glass Front & Back Benches - 4-Person - ERGO Series, 63" x 91" - Ready to Ship!

    The SaunaLife ERGO-Series Elegance 6 outdoor sauna barrel was designed and engineered by sauna enthusiasts to be spacious, comfortable, durable, attractive, and affordable. The SaunaLife EE6G represents the best sauna barrel value with the highest level of quality.

    • Thermo-Spruce materials (lasts up to 2X longer than Cedar)
    • Designed for ergonomic sauna bathing experiences
    • Spacious 6’-5” interior height
    • Engineered for simple DIY installation (1 day, 2 persons)
    • Industry-leading wall, bench, and backrest material thicknesses
    • Panoramic half-moon rear window
    • Superior thermal resistance (R-value)
    • Curved Thermo-Aspen benches for bather comfort
    • Premium arched backrest for all body sizes
    • Dual floor drains for effective water elimination
    • Black shingle roof kit for weather-tight installation
    • Roof drip edge for rainwater management
    • Tempered bronze glass (5/16” thick)
    • Enhanced bathing ambiance with E-SCONCE+ and E MOOD lighting upgrades

    Ergonomics – Barrel Sauna Comfort  
    Clever engineering and design resulted in a supremely comfortable sauna for up to two bathers. SaunaLife carefully crafts the contoured bench and arched backrest for superior ergonomics. Together with an elevated seating position with lower footrest, this is the most comfortable barrel sauna available. 
    The SaunaLife Model EE6G’s impressive 7’3” interior diameter lets you stand comfortably without crouching. Its large diameter allows its seating to be ergonomically contoured and formfitting. The arched backrest provides true lumbar support and a natural seating position. Silky-smooth seating is made from beautiful Thermo-Aspen that is 50% thicker than in lesser saunas. This knot-free wood is perfect for sauna seating and feels comfortable against your skin in high heat.

    Full-Glass Facade
    A beautiful 8mm tempered full glass front wall drenches the sauna with natural light and further accentuates the inviting interior.  The barrel exterior is made from full-length spruce staves that are thermally enhanced for greater strength, dimensional stability, and weather resistance for a lifetime of use. Secure and level footing is assured with the addition of a fitted floor.

    Durability – A lifetime of outdoor bathing pleasure   
    “Thermo-Spruce” means that the wood was naturally treated with pressurized heat and steam so it can last up to 2 times longer than Cedar wood! Every SaunaLife barrel begins with industry-leading 1.65” thick full-length Thermo-Spruce staves for better durability and exceptional thermal resistance (R-value). This chemical-free, eco-friendly wood is dimensionally stable and ideal for outdoor saunas

    Ingenuity - Engineered to exceed expectations  
    Superior engineering results in a sauna barrel that is both easily assembled and jam-packed with innovative features. Go ahead, splash the water, the EE6G is built to thrive with water. Industry-leading 1-7/8” wide and 1/8” thick stainless-steel barrel bands compress and secure the massive staves. A watertight shingle kit (a must-have for an outdoor barrel sauna) with drip rails provides exceptional rainwater management and keeps bathers dry in any weather conditions. The EE6G includes dual floor drains – one is conveniently placed under the sauna heater for your water-tossing pleasure and a second drain is positioned near the door, where cold plunge or pool water may collect. 

    Illumination – Inside and out 
    Illuminating your barrel highlights the beauty of the wood and further enhances your sauna experience. SaunaLife provides an elegant dotless white LED lighting system that is Wi-Fi app-based that allows infinite adjustment. A hand-held remote control is also provided for on/off/dim operation. SaunaLife’s white LED fixture is heat and water-certified (IP67) and is dot-less for an even, uninterrupted glow. Explore the available E Sconce+ Package, which provides two striking outdoor LED wall sconces and a second interior LED lightbar additional illumination. To add an additional sensory layer to your sauna experience, consider adding E MOOD Chromotherapy Lighting Package for an infinite range of colors.   

    Beauty – A compliment to most any outdoor oasis   
    The MODEL EE6G home sauna is designed by SaunaLife and precision-crafted in Northern Europe where sauna bathing is a healthy part of everyday life. Enjoy a lifetime of wellness in your own backyard and Live the SaunaLife! 

    Features

    Model EE6G

    • Thermo-Spruce material that is durable and low-maintenance
    • Expansive 7’3" interior diameter
    • Engineered for simple DIY installation (1-day, 2-person)
    • Industry-leading wall, bench, and backrest material thicknesses
    • Superior thermal resistance (R-value)  
    • Contoured Thermo-Aspen bench for improved bather comfort
    • Ergonomically arched backrest to support all body sizes
    • Dual floor drains for effective water evacuation
    • Black roof shingle kit for protection in any weather
    • Roof drip edge rail for rainwater management
    • 8mm tempered full glass front wall
    • Heavy-duty stainless-steel barrel bands 
    • Paraffin oil is provided to enrich and preserve sauna barrel luster
    • Sauna heater guard
    • Integrated ventilation 
    • Extra Thermo-Spruce staves to ensure success (2)
    • Exterior dimensions - 63"L x 91"Diameter
    • Interior dimensions - 55"L x 87"Diameter
    • Enhanced bathing ambiance with available E SCONCE+ and E MOOD lighting upgrades
    • Up to 4 bathers 
    • Designed by SaunaLife and handcrafted in Northern Europe

    Thermo-Spruce Barrel Sauna Advantages 

    • Superior durability 
    • Sustainable and environmentally friendly 
    • Low maintenance 
    • Weathers nicely 
    • Resists rotting and pests
    • Warmer, more vibrant color 
    • Enhanced stability and strength 

    White LED Light Bar System with Wi-Fi App

    • Elefant dot-less white glowing LED lighting
    • Wi-Fi, app-based operation capability
    • Wireless handheld remote (IP20) and control mounting cradle
    • Water and heat-rated LED and wire connections (IP67)
    • Flush or articulating mounting clips to set the ideal scene
    • Low voltage 24-volt DC operation for safety
    • 30’ light cable (IP67) to suit any installation application
    • Expandable to up to four white LED light sources (see E SCONCE+ Package)

    Package Contents

    Model EE6G Sauna Barrel

    • Full-length Thermo-Spruce staves (1.65” thick)
    • Benches of Thermo-Aspen (1.1” bench tops, no knots)
    • Backrest of Thermo-Aspen (1.1” rests, no knots)
    • Tempered bronze glass door
    • Tempered Bronze front glass
    • Stainless steel barrel bands
    • Black roof shingle kit
    • Spruce cradles - painted black
    • Spruce fascia boards- painted black
    • Front Frame Plywood - painted black
    • Floor Kit
    • Air intake and exhaust vents
    • Extra staves (2)
    • Fastener kit
    • Paraffin oil16.9 oz bottle (500ml)
    • Installation instructions 

    White LED Light Bar System with Wi-Fi App

    • White LED light bar (1)
    • Wi-Fi, app-based operation
    • Wireless handheld remote & mounting cradle
    • 90W power supply
    • Driver
    • 30’ light cable
    • Mounting clips, articulating (3) 
    • Mounting clips, flush (3)
    • Installation instructions

    Specifications

    Model Model EE6G
    Barrel Material Thermo-Spruce
    Bench & Backrest Material Thermo-Aspen (No Knots)
    Interior Dimensions 55"L x 87"Diameter
    Exterior Dimensions 63"L x 91"Diameter
    Bench Depth 20.5"
    Stave Thickness 1.65"
    Glass Thickness 8mm
    Shipping Dimensions 80"L x 43"W
    Weight 1500 lbs
    Lighting
    Operating Voltage 24VDC
    Wattage 11.32W
    Connection Type IP67 Twist Lock 2 Pin
    IP Rating IP67
    Certification cETLus/SGS/TUV
    Power Supply
    Input Voltage 120VAC
    Output Voltage 24VDC
    Rated Power 90W
    Certification UL, CE, FCC

    Useful Downloads

    Shipping

    Shipping This item ships to
    Delivery Estimated between and .(For some products, lead times may apply – please reach out to us or request a callback and we'll confirm inventory levels!)

    Shipping Policy

    Our most important policy is to make your experience with us enjoyable, easy and straightforward. Below, you can find all our Shipping Policy details. If you have any other questions, please feel free to call us or contact us using the chat option, our contact us page, or emailing us at info@selectsaunas.com.

    What to expect after placing your order:

    As soon as you place your order, you will receive an “Order Confirmation” email letting you know that we have received your order. We'll confirm with suppliers if your ordered item is in stock and available for immediate shipment. Most prefabricated saunas and accessories will be ready for immediate shipment, while custom saunas will take longer (see Shipping Timeline below).

    Once your order is confirmed and payment has been processed your order will be on its way (unless it is a custom sauna as mentioned above). We will send you tracking information on the day your order ships to the email address you have provided at checkout. You can track your shipment at any time with this tracking number.

    If you do not receive tracking information from us within 7 business days from your purchase date, feel free to reach out to us via the chat, contact us page, or email us at info@selectsaunas.com

    Shipping Details

    Where We Ship

    We currently ship everywhere in the continental United States. We can also ship to Alaska and Hawaii which will incur an extra cost – to get a quote for your order, contact us directly at info@selectsaunas.com or via our chat or contact page. Unfortunately, we do not ship internationally yet. If for some reason you are unsure whether we can ship to you, please contact us and we will let you know.

    *PLEASE NOTE* If you require special services outside our standard delivery (such as an inaccessible drop-off address) you may be charged a “difficult delivery fee” as a result. If you have questions about your delivery address, simply contact us and we’ll be happy to chat about it.

    Shipping Timeline

    Due to the custom nature of some of our saunas, some will take at least 6-8 weeks before they are ready to ship, and this may be extended if the sauna is particularly specialized or customized.

    The exceptions to the rule are sauna accessories and prefabricated saunas (such as infrared, for example), If they are in-stock they should be delivered within 14 business days after payment is processed.

    Handling, Transit & Cutoff Times

    After you place your order, we will process it, confirm stock levels, confirm your shipping address, and get your order ready to be shipped. This means handling times generally take 2-7 days, with orders placed before 2:00 PM. We use FedEx, USPS, and UPS for delivery in the contiguous United States. Transit times range from 3-14 days, usually taking less than a week to get delivered.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

    If there is a delay to your order due to unforeseen circumstances, such as extreme weather or unavailability or price change through the supplier, a dedicated customer support specialist will reach out to you using your contact details listed in the order form. We will inform you of what happened, why, and any changes in the item ordered. If the new conditions are unacceptable to you, you have the right to cancel the order at that time.

    Upon Receipt of Package

    1. Before signing any paperwork, thoroughly inspect the items delivered to you.
    a. Check if there are any visible signs of damage, such as dents, scratches, or punctures and make sure to note this when signing the delivery receipt. A signed delivery receipt, without notations of damage, represents your acceptance of the complete order in perfect condition. Failure to report the damage may result in delaying or refusing freight claims.

    2. Count all the pieces of your package and ensure they’re accounted for.
    a. Immediately report any missing pieces within 48 hours by emailing directly at info@selectsaunas.com or via our contact us page. This 48-hour window is vital as we will not be able to replace missing pieces after this window

    3. Should “concealed” damages (damages not visible at the time of the delivery) occur, report immediately by emailing directly at info@selectsaunas.com or via our contact us page.

    Refusals

    Refusing the receipt of your order upon delivery for any reason other than damaged goods or shipping error will be subjected to a 20% restocking fee plus any and all applicable shipping charges.

    Delivery

    Taking Delivery of Your Product

    Saunas & Sauna Kits

    These products will ship LTL (Less-Than-Truckload) and will be delivered on a pallet. These shipments require a delivery appointment, which the last mile carrier will call to schedule with you. Delivery is curbside only, which means that the carrier will not carry the shipment to your door. You can add door-to-door service with the carrier – simply contact them when scheduling and say that you want to add door-to-door service. Door-to-door will be an additional charge, so make sure you ask the carrier what they charge for this service.

    Here's what taking delivery of your sauna kit can look like:

    Snow
    Forest

    Heaters & Stoves

    These products will generally ship to your door, and do not require a delivery appointment, unless your shipment is very heavy (large stoves with a high stone capacity, for example). In this case, the heater or stove will ship LTL – see above. Otherwise, you will be notified by the carrier via text message when your order has been delivered to your door.

    Accessories & Small Shipments

    These products will ship to your mailbox or to your door. You will be notified by the carrier via text message when your order has been delivered.

    Price Match Guarantee

    Price Match Guarantee

    We work very hard to ensure that we offer the absolute best sauna prices online.

    We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price or higher. If you find another online store that offers a lower price then contact us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy.

    If you qualify for a refund, you will be refunded the difference in price to your credit card. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

    If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well (our Price Cut Guarantee) To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the refund accordingly.

    Our Price Match Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee.
  • Promotions such as rebates and "buy one, get one free" offers are not eligible.
  • The item must be in stock on the competitor's website
  • The competitor must be an online store, i.e. they can not have a retail location.
  • The website can not be a discounter or auction website (i.e. eBay, overstock, Walmart, Amazon, etc..)
  • The competitor must be an Authorized Retailer of the product in question.
  • Our Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
  • If you want to check if we can price match a product before you place your order, please contact us.
  • Love it, or Your Money Back

    We also guarantee that your order arrives in 100% perfect condition and is precisely what you wanted. If your purchase is in any way, shape, or form faulty, we’ll fix it, replace the purchase free of charge, or give you your money back.

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