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SaunaLife Model E6 Sauna Barrel - 3-Person - ERGO Series Sauna Barrel, 59"x81" - Ready to Ship!

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Authorized Dealer - Full Warranty Included
$4,390.00
GTIN: 810127970878
Model: 646-SL-MODELE6

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SaunaLife Model E6 Sauna Barrel - 3-Person - ERGO Series Sauna Barrel, 59"x81"

The SaunaLife ERGO-Series Outdoor sauna barrels were designed and engineered by sauna enthusiasts to be the most comfortable, durable, and attractive barrel saunas you can buy.

  • Thermo-Spruce materials (lasts up to 2X longer than Cedar)
  • Designed for ergonomic sauna bathing experiences
  • Spacious 6’-5” interior height
  • Engineered for simple DIY installation (1 day, 2 persons)
  • Industry-leading wall, bench, and backrest material thicknesses
  • Superior thermal resistance (R-value)
  • Curved Thermo-Aspen benches for bather comfort
  • Premium arched backrest for all body sizes
  • Dual floor drains for effective water elimination
  • Black shingle roof kit for weather-tight installation
  • Roof drip edge for rainwater management
  • Tempered bronze glass (5/16” thick)
  • Enhanced bathing ambiance with E-SCONCE+ and E MOOD lighting upgrades

Model E6 Sauna Barrel

The SaunaLife ERGO-Series Outdoor sauna barrels were designed and engineered by sauna enthusiasts to be the most comfortable, durable, and attractive barrel saunas you can buy.

Ergonomics – Barrel Sauna Comfort

Bathing comfort cannot be overlooked when investing in an outdoor sauna barrel. The diameter of the barrel and the bench/backrest configuration must be considered. Barrels with a small diameter may be priced lower (less materials), but the tradeoffs are door height, bench comfort, and headroom. Smaller diameter barrels have a tighter arc which can create seating posture challenges, impact standing upright, and require one to duck upon entry and exit. ERGO Series Sauna Barrels benefit from a 6’5” interior height. Due to its large diameter, benches can be ergonomically contoured and formfitting. The generous barrel arc can support an expansive and arched backrest for true lumbar support. Touch and feel were not ignored when selecting the knot-free, silky-smooth grade-A Thermo-Aspen seating material designed to hug almost any body size.

Durability – A lifetime of outdoor bathing pleasure

Did you know that Thermo-Spruce lasts up to 2X longer than Cedarwood? Every SaunaLife barrel begins with industry-leading 1.65” thick full-length staves that encapsulate the sauna and provide exceptional thermal resistance (R-value). This chemical-free, eco-friendly wood is dimensionally stable and ideally suited for outdoor saunas. We even build showers out of it! The wood thickness is the theme in the SaunaLife ERGO Series and provides bathers with ergonomically crafted benches and backrests from Thermo-Aspen (1.1” thick and 3-1/2” wide) nearly 50% thicker than most.

Ingenuity - Engineered to exceed expectations

Don’t let the simple design and installation process fool you, the ERGO-Series is jam-packed with barrel sauna innovation. Go ahead and splash the water, these beautiful outdoor spaces are built to thrive with water! It begins with industry-leading 1-7/8” wide and 1/8” thick stainless steel barrel bands that compress the massive staves and create your wellness retreat. Then, a watertight DIY shingle kit (a necessity for every barrel sauna) with side-mounted drip edges provides exceptional rainwater management. Inside the barrels are dual floor drains. One is purposefully placed under the sauna heater for your water-tossing pleasure. A second drain is near the door, where cold plunge or pool water may collect. Should this barrel shift out of level, these dual floor drains have you covered.

Illumination – Inside and out

Illuminating your barrel showcases the beauty of the wood and enhances your sauna experience. Only low-voltage and waterproof LED lighting will do. SaunaLife provides a superior white LED lighting system that is Wi-Fi app-based and allows one to set the ideal scene prior to entering the sauna. A hand-held remote control is also provided for on/off/dim operation. SaunaLife’s white LED fixture is heat and water-certified (IP67) and is dotless so it provides an enchanting, even glow. Expandable up to four white fixtures, explore the available E Sconce+ Package which provides two striking outdoor LED wall sconces and a secondary interior LED lightbar for ideal outdoor sauna ambiance. For the ultimate backyard sauna party attraction, consider adding E MOOD Lighting Package for both the inspirational and relaxing visual effects that an infinite range of colors affords.

Beauty – A compliment to almost any outdoor oasis

SaunaLife sources the highest quality Nordic Spruce and dries it to a rich golden color that accentuates its distinctive grain and rustic tight-knot charm. The barrel interior benefits from ergonomically designed benches and backrests of ultra-smooth Thermo-Aspen, a grade-A wood species that is rich in color, and free from knots. A complimentary bottle of paraffin oil, a natural wax, is provided to enrich and preserve the interior luster.

The MODEL E6 home sauna is designed by SaunaLife and precision-crafted in Northern Europe where sauna bathing is a healthy part of everyday life. Enjoy a lifetime of wellness in your own backyard and Live the SaunaLife!


Features

Model E6 Sauna Barrel

  • Thermo-Spruce materials (lasts up to 2X longer than Cedar)
  • Designed for ergonomic sauna bathing experiences
  • Spacious 6’-5” interior height
  • Engineered for simple DIY installation (1 day, 2 persons)
  • Industry-leading wall, bench, and backrest material thicknesses
  • Superior thermal resistance (R-value)  
  • Curved Thermo-Aspen benches for bather comfort
  • Premium arched backrest for all body sizes
  • Dual floor drains for effective water elimination
  • Black shingle roof kit for weather-tight installation
  • Roof drip edge for rainwater management
  • Tempered bronze glass (5/16” thick)
  • Enhanced bathing ambiance with E SCONCE+ and E MOOD lighting upgrades
  • Heavy-duty stainless steel barrel bands (1-7/8” wide x 1/8” thick)
  • Paraffin oil is provided to enrich and preserve sauna barrel luster
  • Extra Thermo-Spruce staves to ensure success (2)
  • Sauna heater guard
  • Intake and exhaust air vents
  • Exterior dimensions - 59” long and 81” diameter
  • Interior dimensions - 51” long and 77” diameter
  • Up to 3 bathers
  • Designed by SaunaLife and handcrafted in  Northern Europe

Thermo-Spruce Barrel Sauna Advantages

  • Lasts up to 2X longer than Cedar
  • Superior thermal resistance (R-value)
  • Eco-friendly
  • Chemical-free
  • Golden color
  • Ideal sauna use (stable)
  • Rustic tight knot charm

White LED Light Bar System with Wi-Fi App

  • Dottless white glowing LED lighting
  • Wi-Fi, app-based operation capability
  • Wireless handheld remote (IP20) and control mounting cradle
  • Water and heat-rated LED and wire connections (IP67)
  • Flush or articulating mounting clips to set the ideal scene
  • Low voltage (24-volt DC) operation for bathing safety
  • 30’ light cable (IP67) to suit all installation applications
  • Expandable to control up to four white LED light sources (see E SCONCE+ Package)

 

Package Contents

Model E6 Sauna Barrel

  • Full-length Thermo-Spruce staves (1.65” thick)
  • Benches of Thermo-Aspen (1.1” bench tops, no knots)
  • Backrest of Thermo-Aspen (1.1” rests, no knots)
  • Tempered bronze glass door
  • Stainless steel barrel bands
  • Black roof shingle kit
  • Spruce cradles
  • Spruce fascia boards
  • Air intake and exhaust vents
  • Extra staves (2)
  • Fastener kit
  • Paraffin oil, 16.9 oz bottle (500ml)
  • Installation instructions

White LED Light Bar System with Wi-Fi App

  • White LED light bar (1)
  • Wi-Fi, app-based operation
  • Wireless handheld remote & mounting cradle
  • 90W power supply
  • Driver
  • 30’ light cable
  • Mounting clips, articulating (3) 
  • Mounting clips, flush (3)
  • Installation instructions

 

Specifications

Model Model E6
Barrel Material Thermo-Spruce
Bench & Backrest Material Thermo-Aspen
Interior Dimensions 51"L x 77"Diameter
Exterior Dimensions 59"L x 81"Diameter
Bench Depth 17.8"
Stave Thickness 1.65"
Glass Thickness 5/16"
Shipping Dimensions 80"L x 44"W x 34"H
Weight 1103 lbs
Lighting
Operating Voltage 24VDC
Wattage 11.32W
Connection Type IP67 Twist Lock 2 Pin
IP Rating IP67
Certification cETLus/SGS/TUV
Power Supply
Input Voltage 120VAC
Output Voltage 24VDC
Rated Power 90W
Certification UL, CE, FCC


Useful Downloads

Shipping This item ships to
Delivery Estimated between and .(For some products, lead times may apply – please reach out to us or request a callback and we'll confirm inventory levels!)

Shipping Policy

Our most important policy is to make your experience with us enjoyable, easy and straightforward. Below, you can find all our Shipping Policy details. If you have any other questions, please feel free to call us or contact us using the chat option, our contact us page, or emailing us at info@selectsaunas.com.

What to expect after placing your order:

As soon as you place your order, you will receive an “Order Confirmation” email letting you know that we have received your order. We'll confirm with suppliers if your ordered item is in stock and available for immediate shipment. Most prefabricated saunas and accessories will be ready for immediate shipment, while custom saunas will take longer (see Shipping Timeline below).

Once your order is confirmed and payment has been processed your order will be on its way (unless it is a custom sauna as mentioned above). We will send you tracking information on the day your order ships to the email address you have provided at checkout. You can track your shipment at any time with this tracking number.

If you do not receive tracking information from us within 7 business days from your purchase date, feel free to reach out to us via the chat, contact us page, or email us at info@selectsaunas.com

Shipping Details

Where We Ship

We currently ship everywhere in the continental United States. We can also ship to Alaska and Hawaii which will incur an extra cost – to get a quote for your order, contact us directly at info@selectsaunas.com or via our chat or contact page. Unfortunately, we do not ship internationally yet. If for some reason you are unsure whether we can ship to you, please contact us and we will let you know.

*PLEASE NOTE* If you require special services outside our standard delivery (such as an inaccessible drop-off address) you may be charged a “difficult delivery fee” as a result. If you have questions about your delivery address, simply contact us and we’ll be happy to chat about it.

Shipping Timeline

Due to the custom nature of some of our saunas, some will take at least 6-8 weeks before they are ready to ship, and this may be extended if the sauna is particularly specialized or customized.

The exceptions to the rule are sauna accessories and prefabricated saunas (such as infrared, for example), If they are in-stock they should be delivered within 14 business days after payment is processed.

Handling, Transit & Cutoff Times

After you place your order, we will process it, confirm stock levels, confirm your shipping address, and get your order ready to be shipped. This means handling times generally take 2-7 days, with orders placed before 2:00 PM. We use FedEx, USPS, and UPS for delivery in the contiguous United States. Transit times range from 3-14 days, usually taking less than a week to get delivered.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

If there is a delay to your order due to unforeseen circumstances, such as extreme weather or unavailability or price change through the supplier, a dedicated customer support specialist will reach out to you using your contact details listed in the order form. We will inform you of what happened, why, and any changes in the item ordered. If the new conditions are unacceptable to you, you have the right to cancel the order at that time.

Upon Receipt of Package

1. Before signing any paperwork, thoroughly inspect the items delivered to you.
a. Check if there are any visible signs of damage, such as dents, scratches, or punctures and make sure to note this when signing the delivery receipt. A signed delivery receipt, without notations of damage, represents your acceptance of the complete order in perfect condition. Failure to report the damage may result in delaying or refusing freight claims.

2. Count all the pieces of your package and ensure they’re accounted for.
a. Immediately report any missing pieces within 48 hours by emailing directly at info@selectsaunas.com or via our contact us page. This 48-hour window is vital as we will not be able to replace missing pieces after this window

3. Should “concealed” damages (damages not visible at the time of the delivery) occur, report immediately by emailing directly at info@selectsaunas.com or via our contact us page.

Refusals

Refusing the receipt of your order upon delivery for any reason other than damaged goods or shipping error will be subjected to a 20% restocking fee plus any and all applicable shipping charges.

Taking Delivery of Your Product

Saunas & Sauna Kits

These products will ship LTL (Less-Than-Truckload) and will be delivered on a pallet. These shipments require a delivery appointment, which the last mile carrier will call to schedule with you. Delivery is curbside only, which means that the carrier will not carry the shipment to your door. You can add door-to-door service with the carrier – simply contact them when scheduling and say that you want to add door-to-door service. Door-to-door will be an additional charge, so make sure you ask the carrier what they charge for this service.

Here's what taking delivery of your sauna kit can look like:

Snow
Forest

Heaters & Stoves

These products will generally ship to your door, and do not require a delivery appointment, unless your shipment is very heavy (large stoves with a high stone capacity, for example). In this case, the heater or stove will ship LTL – see above. Otherwise, you will be notified by the carrier via text message when your order has been delivered to your door.

Accessories & Small Shipments

These products will ship to your mailbox or to your door. You will be notified by the carrier via text message when your order has been delivered.

Price Match Guarantee

We work very hard to ensure that we offer the absolute best sauna prices online.

We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price or higher. If you find another online store that offers a lower price then contact us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy.

If you qualify for a refund, you will be refunded the difference in price to your credit card. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well (our Price Cut Guarantee) To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the refund accordingly.

Our Price Match Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee.
  • Promotions such as rebates and "buy one, get one free" offers are not eligible.
  • The item must be in stock on the competitor's website
  • The competitor must be an online store, i.e. they can not have a retail location.
  • The website can not be a discounter or auction website (i.e. eBay, overstock, Walmart, Amazon, etc..)
  • The competitor must be an Authorized Retailer of the product in question.
  • Our Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
  • If you want to check if we can price match a product before you place your order, please contact us.
  • Love it, or Your Money Back

    We also guarantee that your order arrives in 100% perfect condition and is precisely what you wanted. If your purchase is in any way, shape, or form faulty, we’ll fix it, replace the purchase free of charge, or give you your money back.

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    Description

    SaunaLife Model E6 Sauna Barrel - 3-Person - ERGO Series Sauna Barrel, 59"x81"

    The SaunaLife ERGO-Series Outdoor sauna barrels were designed and engineered by sauna enthusiasts to be the most comfortable, durable, and attractive barrel saunas you can buy.

    • Thermo-Spruce materials (lasts up to 2X longer than Cedar)
    • Designed for ergonomic sauna bathing experiences
    • Spacious 6’-5” interior height
    • Engineered for simple DIY installation (1 day, 2 persons)
    • Industry-leading wall, bench, and backrest material thicknesses
    • Superior thermal resistance (R-value)
    • Curved Thermo-Aspen benches for bather comfort
    • Premium arched backrest for all body sizes
    • Dual floor drains for effective water elimination
    • Black shingle roof kit for weather-tight installation
    • Roof drip edge for rainwater management
    • Tempered bronze glass (5/16” thick)
    • Enhanced bathing ambiance with E-SCONCE+ and E MOOD lighting upgrades

    Model E6 Sauna Barrel

    The SaunaLife ERGO-Series Outdoor sauna barrels were designed and engineered by sauna enthusiasts to be the most comfortable, durable, and attractive barrel saunas you can buy.

    Ergonomics – Barrel Sauna Comfort

    Bathing comfort cannot be overlooked when investing in an outdoor sauna barrel. The diameter of the barrel and the bench/backrest configuration must be considered. Barrels with a small diameter may be priced lower (less materials), but the tradeoffs are door height, bench comfort, and headroom. Smaller diameter barrels have a tighter arc which can create seating posture challenges, impact standing upright, and require one to duck upon entry and exit. ERGO Series Sauna Barrels benefit from a 6’5” interior height. Due to its large diameter, benches can be ergonomically contoured and formfitting. The generous barrel arc can support an expansive and arched backrest for true lumbar support. Touch and feel were not ignored when selecting the knot-free, silky-smooth grade-A Thermo-Aspen seating material designed to hug almost any body size.

    Durability – A lifetime of outdoor bathing pleasure

    Did you know that Thermo-Spruce lasts up to 2X longer than Cedarwood? Every SaunaLife barrel begins with industry-leading 1.65” thick full-length staves that encapsulate the sauna and provide exceptional thermal resistance (R-value). This chemical-free, eco-friendly wood is dimensionally stable and ideally suited for outdoor saunas. We even build showers out of it! The wood thickness is the theme in the SaunaLife ERGO Series and provides bathers with ergonomically crafted benches and backrests from Thermo-Aspen (1.1” thick and 3-1/2” wide) nearly 50% thicker than most.

    Ingenuity - Engineered to exceed expectations

    Don’t let the simple design and installation process fool you, the ERGO-Series is jam-packed with barrel sauna innovation. Go ahead and splash the water, these beautiful outdoor spaces are built to thrive with water! It begins with industry-leading 1-7/8” wide and 1/8” thick stainless steel barrel bands that compress the massive staves and create your wellness retreat. Then, a watertight DIY shingle kit (a necessity for every barrel sauna) with side-mounted drip edges provides exceptional rainwater management. Inside the barrels are dual floor drains. One is purposefully placed under the sauna heater for your water-tossing pleasure. A second drain is near the door, where cold plunge or pool water may collect. Should this barrel shift out of level, these dual floor drains have you covered.

    Illumination – Inside and out

    Illuminating your barrel showcases the beauty of the wood and enhances your sauna experience. Only low-voltage and waterproof LED lighting will do. SaunaLife provides a superior white LED lighting system that is Wi-Fi app-based and allows one to set the ideal scene prior to entering the sauna. A hand-held remote control is also provided for on/off/dim operation. SaunaLife’s white LED fixture is heat and water-certified (IP67) and is dotless so it provides an enchanting, even glow. Expandable up to four white fixtures, explore the available E Sconce+ Package which provides two striking outdoor LED wall sconces and a secondary interior LED lightbar for ideal outdoor sauna ambiance. For the ultimate backyard sauna party attraction, consider adding E MOOD Lighting Package for both the inspirational and relaxing visual effects that an infinite range of colors affords.

    Beauty – A compliment to almost any outdoor oasis

    SaunaLife sources the highest quality Nordic Spruce and dries it to a rich golden color that accentuates its distinctive grain and rustic tight-knot charm. The barrel interior benefits from ergonomically designed benches and backrests of ultra-smooth Thermo-Aspen, a grade-A wood species that is rich in color, and free from knots. A complimentary bottle of paraffin oil, a natural wax, is provided to enrich and preserve the interior luster.

    The MODEL E6 home sauna is designed by SaunaLife and precision-crafted in Northern Europe where sauna bathing is a healthy part of everyday life. Enjoy a lifetime of wellness in your own backyard and Live the SaunaLife!


    Features

    Model E6 Sauna Barrel

    • Thermo-Spruce materials (lasts up to 2X longer than Cedar)
    • Designed for ergonomic sauna bathing experiences
    • Spacious 6’-5” interior height
    • Engineered for simple DIY installation (1 day, 2 persons)
    • Industry-leading wall, bench, and backrest material thicknesses
    • Superior thermal resistance (R-value)  
    • Curved Thermo-Aspen benches for bather comfort
    • Premium arched backrest for all body sizes
    • Dual floor drains for effective water elimination
    • Black shingle roof kit for weather-tight installation
    • Roof drip edge for rainwater management
    • Tempered bronze glass (5/16” thick)
    • Enhanced bathing ambiance with E SCONCE+ and E MOOD lighting upgrades
    • Heavy-duty stainless steel barrel bands (1-7/8” wide x 1/8” thick)
    • Paraffin oil is provided to enrich and preserve sauna barrel luster
    • Extra Thermo-Spruce staves to ensure success (2)
    • Sauna heater guard
    • Intake and exhaust air vents
    • Exterior dimensions - 59” long and 81” diameter
    • Interior dimensions - 51” long and 77” diameter
    • Up to 3 bathers
    • Designed by SaunaLife and handcrafted in  Northern Europe

    Thermo-Spruce Barrel Sauna Advantages

    • Lasts up to 2X longer than Cedar
    • Superior thermal resistance (R-value)
    • Eco-friendly
    • Chemical-free
    • Golden color
    • Ideal sauna use (stable)
    • Rustic tight knot charm

    White LED Light Bar System with Wi-Fi App

    • Dottless white glowing LED lighting
    • Wi-Fi, app-based operation capability
    • Wireless handheld remote (IP20) and control mounting cradle
    • Water and heat-rated LED and wire connections (IP67)
    • Flush or articulating mounting clips to set the ideal scene
    • Low voltage (24-volt DC) operation for bathing safety
    • 30’ light cable (IP67) to suit all installation applications
    • Expandable to control up to four white LED light sources (see E SCONCE+ Package)

     

    Package Contents

    Model E6 Sauna Barrel

    • Full-length Thermo-Spruce staves (1.65” thick)
    • Benches of Thermo-Aspen (1.1” bench tops, no knots)
    • Backrest of Thermo-Aspen (1.1” rests, no knots)
    • Tempered bronze glass door
    • Stainless steel barrel bands
    • Black roof shingle kit
    • Spruce cradles
    • Spruce fascia boards
    • Air intake and exhaust vents
    • Extra staves (2)
    • Fastener kit
    • Paraffin oil, 16.9 oz bottle (500ml)
    • Installation instructions

    White LED Light Bar System with Wi-Fi App

    • White LED light bar (1)
    • Wi-Fi, app-based operation
    • Wireless handheld remote & mounting cradle
    • 90W power supply
    • Driver
    • 30’ light cable
    • Mounting clips, articulating (3) 
    • Mounting clips, flush (3)
    • Installation instructions

     

    Specifications

    Model Model E6
    Barrel Material Thermo-Spruce
    Bench & Backrest Material Thermo-Aspen
    Interior Dimensions 51"L x 77"Diameter
    Exterior Dimensions 59"L x 81"Diameter
    Bench Depth 17.8"
    Stave Thickness 1.65"
    Glass Thickness 5/16"
    Shipping Dimensions 80"L x 44"W x 34"H
    Weight 1103 lbs
    Lighting
    Operating Voltage 24VDC
    Wattage 11.32W
    Connection Type IP67 Twist Lock 2 Pin
    IP Rating IP67
    Certification cETLus/SGS/TUV
    Power Supply
    Input Voltage 120VAC
    Output Voltage 24VDC
    Rated Power 90W
    Certification UL, CE, FCC


    Useful Downloads

    Shipping

    Shipping This item ships to
    Delivery Estimated between and .(For some products, lead times may apply – please reach out to us or request a callback and we'll confirm inventory levels!)

    Shipping Policy

    Our most important policy is to make your experience with us enjoyable, easy and straightforward. Below, you can find all our Shipping Policy details. If you have any other questions, please feel free to call us or contact us using the chat option, our contact us page, or emailing us at info@selectsaunas.com.

    What to expect after placing your order:

    As soon as you place your order, you will receive an “Order Confirmation” email letting you know that we have received your order. We'll confirm with suppliers if your ordered item is in stock and available for immediate shipment. Most prefabricated saunas and accessories will be ready for immediate shipment, while custom saunas will take longer (see Shipping Timeline below).

    Once your order is confirmed and payment has been processed your order will be on its way (unless it is a custom sauna as mentioned above). We will send you tracking information on the day your order ships to the email address you have provided at checkout. You can track your shipment at any time with this tracking number.

    If you do not receive tracking information from us within 7 business days from your purchase date, feel free to reach out to us via the chat, contact us page, or email us at info@selectsaunas.com

    Shipping Details

    Where We Ship

    We currently ship everywhere in the continental United States. We can also ship to Alaska and Hawaii which will incur an extra cost – to get a quote for your order, contact us directly at info@selectsaunas.com or via our chat or contact page. Unfortunately, we do not ship internationally yet. If for some reason you are unsure whether we can ship to you, please contact us and we will let you know.

    *PLEASE NOTE* If you require special services outside our standard delivery (such as an inaccessible drop-off address) you may be charged a “difficult delivery fee” as a result. If you have questions about your delivery address, simply contact us and we’ll be happy to chat about it.

    Shipping Timeline

    Due to the custom nature of some of our saunas, some will take at least 6-8 weeks before they are ready to ship, and this may be extended if the sauna is particularly specialized or customized.

    The exceptions to the rule are sauna accessories and prefabricated saunas (such as infrared, for example), If they are in-stock they should be delivered within 14 business days after payment is processed.

    Handling, Transit & Cutoff Times

    After you place your order, we will process it, confirm stock levels, confirm your shipping address, and get your order ready to be shipped. This means handling times generally take 2-7 days, with orders placed before 2:00 PM. We use FedEx, USPS, and UPS for delivery in the contiguous United States. Transit times range from 3-14 days, usually taking less than a week to get delivered.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

    If there is a delay to your order due to unforeseen circumstances, such as extreme weather or unavailability or price change through the supplier, a dedicated customer support specialist will reach out to you using your contact details listed in the order form. We will inform you of what happened, why, and any changes in the item ordered. If the new conditions are unacceptable to you, you have the right to cancel the order at that time.

    Upon Receipt of Package

    1. Before signing any paperwork, thoroughly inspect the items delivered to you.
    a. Check if there are any visible signs of damage, such as dents, scratches, or punctures and make sure to note this when signing the delivery receipt. A signed delivery receipt, without notations of damage, represents your acceptance of the complete order in perfect condition. Failure to report the damage may result in delaying or refusing freight claims.

    2. Count all the pieces of your package and ensure they’re accounted for.
    a. Immediately report any missing pieces within 48 hours by emailing directly at info@selectsaunas.com or via our contact us page. This 48-hour window is vital as we will not be able to replace missing pieces after this window

    3. Should “concealed” damages (damages not visible at the time of the delivery) occur, report immediately by emailing directly at info@selectsaunas.com or via our contact us page.

    Refusals

    Refusing the receipt of your order upon delivery for any reason other than damaged goods or shipping error will be subjected to a 20% restocking fee plus any and all applicable shipping charges.

    Delivery

    Taking Delivery of Your Product

    Saunas & Sauna Kits

    These products will ship LTL (Less-Than-Truckload) and will be delivered on a pallet. These shipments require a delivery appointment, which the last mile carrier will call to schedule with you. Delivery is curbside only, which means that the carrier will not carry the shipment to your door. You can add door-to-door service with the carrier – simply contact them when scheduling and say that you want to add door-to-door service. Door-to-door will be an additional charge, so make sure you ask the carrier what they charge for this service.

    Here's what taking delivery of your sauna kit can look like:

    Snow
    Forest

    Heaters & Stoves

    These products will generally ship to your door, and do not require a delivery appointment, unless your shipment is very heavy (large stoves with a high stone capacity, for example). In this case, the heater or stove will ship LTL – see above. Otherwise, you will be notified by the carrier via text message when your order has been delivered to your door.

    Accessories & Small Shipments

    These products will ship to your mailbox or to your door. You will be notified by the carrier via text message when your order has been delivered.

    Price Match Guarantee

    Price Match Guarantee

    We work very hard to ensure that we offer the absolute best sauna prices online.

    We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price or higher. If you find another online store that offers a lower price then contact us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy.

    If you qualify for a refund, you will be refunded the difference in price to your credit card. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

    If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date we will refund the difference as well (our Price Cut Guarantee) To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the refund accordingly.

    Our Price Match Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee.
  • Promotions such as rebates and "buy one, get one free" offers are not eligible.
  • The item must be in stock on the competitor's website
  • The competitor must be an online store, i.e. they can not have a retail location.
  • The website can not be a discounter or auction website (i.e. eBay, overstock, Walmart, Amazon, etc..)
  • The competitor must be an Authorized Retailer of the product in question.
  • Our Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
  • If you want to check if we can price match a product before you place your order, please contact us.
  • Love it, or Your Money Back

    We also guarantee that your order arrives in 100% perfect condition and is precisely what you wanted. If your purchase is in any way, shape, or form faulty, we’ll fix it, replace the purchase free of charge, or give you your money back.

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